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Frequently Asked Questions

Shipping & Delivery

Shipping is 100% Free. Processing time varies for each item. Items bought together follow longer of the two processing times. Shipping 3-5 business day.

Returns/Refunds/Exchanges

No returns unless item is received damaged. Full refunds will be issued once damaged item is sufficiently photographed and documented with the seller. No exchanges.

Pet Allergy Disclaimer

Items are made in a home with dogs and cats. Although multiple scans are performed before shipping, I cannot guarantee 100% pet hair free pieces.​

Commissions

Sonnenbloom Boutique cannot promise every commission request will be accepted. The option to request commissions may be suspended at the discretion of the maker. All orders accepted before suspension will be completed as agreed upon. Pricing for commissions are calculated at an increased rate.

Extra Color Options

If you desire a different color than the options provided, please follow the COMMISSIONS page to request that alteration.